The hospitality industry in Africa has experienced rapid growth in recent years, and Onomo Hotels has positioned itself as one of the leading hotel chains across the continent. Known for combining African authenticity with international hospitality standards, Onomo has become a preferred brand for travelers and a sought-after employer for professionals looking to build a career in hospitality. If you are interested in joining Onomo Hotels Senegal, understanding their recruitment process is essential. This article provides a complete guide to the Onomo Hotels Senegal recruitment process—covering everything from job opportunities, application steps, interview stages, employee expectations, and career growth opportunities within the group.
About Onomo Hotels
Onomo Hotels is an African hotel group founded in 2009 with a vision to create high-quality, midscale hotels that reflect the culture, design, and hospitality of the African continent. The brand operates in several African countries, including Senegal, Côte d’Ivoire, Ghana, South Africa, Morocco, Rwanda, Togo, and Mali. The group’s portfolio continues to expand with new hotels opening every year in major African cities.
In Senegal, Onomo operates some of its flagship properties, including Onomo Dakar Airport and Onomo Dakar Sea Plaza. These hotels cater to both business and leisure travelers and are known for their unique architectural designs, eco-friendly practices, and modern amenities. Working with Onomo Hotels means being part of an organization that values African identity, innovation, sustainability, and service excellence.
Why Work at Onomo Hotels Senegal?
Joining Onomo Hotels Senegal is more than just getting a job—it’s about becoming part of a vibrant and diverse hospitality team. Employees are given opportunities to grow their careers through training programs, performance evaluations, and promotions. Here are some reasons why many professionals are drawn to Onomo:
- Career development: Onomo provides regular training, mentorship, and cross-departmental experience to help employees grow.
- Diversity and inclusion: The company values cultural diversity and encourages collaboration among employees from different backgrounds.
- Strong corporate culture: The Onomo brand emphasizes teamwork, respect, creativity, and customer satisfaction.
- International exposure: Since Onomo operates across Africa, employees often get opportunities to work in different countries or participate in regional programs.
- Employee benefits: Competitive salaries, health insurance, accommodation support (for certain positions), and meal allowances are common benefits for full-time staff.
Types of Jobs Available at Onomo Hotels Senegal
Onomo Hotels Senegal offers a wide range of job opportunities across various departments. These can be broadly divided into the following categories:
1. Front Office and Guest Services
This department is the face of the hotel, ensuring smooth guest check-in and check-out, handling inquiries, and delivering exceptional customer service. Common roles include:
- Receptionist / Front Desk Agent
- Guest Relations Officer
- Reservation Agent
- Night Auditor
2. Housekeeping and Maintenance
Housekeeping ensures that rooms and public areas are clean, comfortable, and well-maintained. Typical positions include:
- Room Attendant
- Laundry Staff
- Housekeeping Supervisor
- Maintenance Technician
3. Food and Beverage (F&B)
The F&B department handles dining experiences, from the restaurant to room service and bar operations. Common roles include:
- Waiter / Waitress
- Bartender
- Chef / Cook
- Restaurant Supervisor
- F&B Manager
4. Sales and Marketing
This team promotes the hotel’s services, manages partnerships, and ensures brand visibility. Positions include:
- Sales Executive
- Marketing Assistant
- Digital Marketing Officer
- Event Coordinator
5. Administration and Human Resources
These roles support hotel operations through administrative, accounting, and HR functions. Examples include:
- HR Officer
- Accountant
- Administrative Assistant
- Payroll Specialist
6. Security and Logistics
Ensuring the safety and smooth running of hotel operations. Roles include:
- Security Guard
- Logistics Officer
- Driver
Recruitment Channels Used by Onomo Hotels Senegal
Onomo Hotels Senegal recruits through several official channels, ensuring transparency and accessibility to candidates. Here are the main ways to find job openings:
1. Official Onomo Hotels Career Page
The best way to find legitimate job vacancies is through the official Onomo Hotels careers website at https://www.onomohotel.com. This page lists current openings across all Onomo locations, including Senegal. You can filter jobs by country, city, and department.
2. LinkedIn and Job Portals
Onomo regularly posts openings on professional networking platforms such as LinkedIn and on popular African job portals like Emploi Dakar, Jobartis, and MyJobMag Senegal.
3. Direct Hotel Submissions
Some candidates prefer to visit the Onomo hotels in person (e.g., Onomo Dakar Airport or Sea Plaza) to submit their CV and cover letter directly to the HR department.
4. Recruitment Agencies and Partnerships
Onomo also collaborates with local hospitality training schools and recruitment agencies to identify promising candidates for internships and permanent roles.
Step-by-Step Recruitment Process at Onomo Hotels Senegal
Understanding each phase of the recruitment process will help you prepare effectively. While the exact process may vary by position, here’s a general breakdown:
Step 1: Job Search and Application
Start by visiting Onomo’s official website or a trusted job portal. Review the job descriptions carefully, ensuring that your qualifications match the requirements. Prepare your CV in English or French (depending on the role) and a personalized cover letter explaining why you want to join Onomo Hotels. Submit your application online or via email following the instructions provided.
Step 2: Initial Screening
The HR team reviews applications to shortlist candidates whose profiles match the job criteria. During this stage, they look for relevant experience, education, language skills, and alignment with Onomo’s values. Candidates who pass the initial screening are contacted via email or phone for further evaluation.
Step 3: Telephone or Virtual Interview
The first interview often takes place online or over the phone. The HR officer may ask questions about your background, motivation, language proficiency, and availability. Be prepared to discuss your previous hospitality experience or transferable skills if you are new to the industry.
Step 4: In-Person Interview
Successful candidates are invited for an in-person interview with HR and the department manager. Depending on the position, this could include technical questions, scenario-based discussions, or even a practical test (e.g., demonstrating customer interaction skills for front office staff).
Step 5: Skills or Technical Test (if applicable)
For positions in housekeeping, culinary, or technical departments, candidates may be asked to perform a skills test. For example, a cook might be asked to prepare a dish, or a maintenance technician might demonstrate repair skills.
Step 6: Background Check and Reference Verification
Before extending an offer, Onomo’s HR department may verify your references, employment history, and academic credentials. For security-related positions, background checks are sometimes required.
Step 7: Job Offer and Contract Signing
Once selected, you’ll receive an official job offer outlining your role, salary, benefits, and terms of employment. Upon acceptance, you’ll sign your contract and receive onboarding details.
Step 8: Onboarding and Training
New hires undergo an induction program to familiarize themselves with Onomo’s values, policies, and operations. You’ll receive training specific to your role and the hotel’s brand standards. Onboarding also helps you integrate smoothly into your team and understand the culture of hospitality excellence that defines Onomo.
Internship and Graduate Opportunities
Onomo Hotels Senegal is known for nurturing young talent through internship and trainee programs. These programs allow students and graduates to gain real-world hospitality experience while learning from industry professionals. Common internship areas include front office operations, housekeeping, kitchen, HR, and marketing.
To apply for an internship:
- Check with your university’s career department for available Onomo placements.
- Send your CV and motivation letter to Onomo Senegal’s HR department, specifying your preferred department and internship period.
- Be proactive in following up with HR, as internships can be competitive, especially during peak tourist seasons.
Interns who perform exceptionally well often receive offers for full-time employment after completing their studies.
What Onomo Hotels Looks for in Candidates
To succeed in the recruitment process, it helps to understand the qualities and competencies Onomo seeks in employees. These include:
- Customer service orientation: The ability to anticipate and meet guest needs is fundamental.
- Teamwork: Onomo values collaboration and expects staff to work harmoniously across departments.
- Professionalism: Employees must maintain high standards of behavior, communication, and appearance.
- Adaptability: The hospitality industry is fast-paced; flexibility and quick problem-solving skills are essential.
- Cultural sensitivity: Onomo serves guests from all over the world, so respect for diversity is crucial.
- Passion for hospitality: Candidates who genuinely enjoy creating positive guest experiences tend to thrive at Onomo.
Tips to Succeed in Your Onomo Job Application
- Tailor Your CV: Highlight relevant hospitality experience, language skills (especially English and French), and certifications.
- Write a Strong Cover Letter: Explain why you are passionate about hospitality and what attracts you to Onomo specifically.
- Research the Brand: Visit the Onomo Hotels website and social media pages to understand their culture, services, and values.
- Prepare for the Interview: Practice answering common hospitality questions like “How would you handle a difficult guest?” or “What does good customer service mean to you?”
- Show Enthusiasm: A positive attitude and eagerness to learn can make a lasting impression, especially for entry-level roles.
- Follow Up Professionally: After your interview, send a short thank-you email expressing gratitude for the opportunity.
Employee Growth and Development
Onomo Hotels places strong emphasis on employee growth through its Onomo Academy—a training and development platform for continuous learning. The academy provides both technical and soft-skills training in areas such as communication, leadership, customer relations, and operational excellence.
Employees are also encouraged to pursue internal promotions. Many managers at Onomo started in entry-level positions and advanced through consistent performance and training. The company’s commitment to internal mobility makes it possible to build a long-term career within the Onomo network.
Diversity and Inclusion at Onomo Senegal
Diversity is a cornerstone of Onomo’s corporate philosophy. The company employs staff from different nationalities, languages, and cultural backgrounds. This multicultural environment enhances creativity and allows the brand to provide a more authentic experience for guests from around the world.
Gender equality is also a priority. Onomo actively promotes women in leadership positions and ensures equal opportunities for professional advancement.
Work Culture and Employee Experience
Onomo Hotels Senegal promotes a culture that blends professionalism with a family-like atmosphere. Employees are encouraged to express ideas, participate in decision-making, and contribute to the continuous improvement of operations. Team-building activities, staff recognition programs, and social events are part of the work environment.
The company also supports work-life balance and wellness initiatives, providing flexible shifts, rest days, and recreational spaces for employees.
How to Contact Onomo Hotels Senegal HR Department
If you are interested in applying or learning more about job opportunities, you can reach the HR department through the following channels:
- Visit the official careers page: https://www.onomohotel.com
- Check LinkedIn: Onomo Hotels for new vacancies
- Visit in person at Onomo Dakar Airport Hotel or Onomo Dakar Sea Plaza Hotel to inquire about openings
- Email HR directly (contact available on official site)
Be cautious of unofficial job postings or individuals claiming to offer jobs in exchange for payment—Onomo never charges candidates any fees during the recruitment process.
Final Thoughts
Understanding the Onomo Hotels Senegal recruitment process gives you a competitive edge when applying for roles within this dynamic hospitality group. The key to success lies in preparation, professionalism, and a genuine passion for customer service. Whether you’re applying for an internship, entry-level position, or management role, Onomo offers an inclusive work environment where hard work and dedication are rewarded.
By following the steps outlined in this guide—researching available positions, tailoring your application, preparing for interviews, and demonstrating commitment—you’ll increase your chances of joining one of Africa’s most respected hotel brands. Onomo Hotels Senegal represents not just a job, but an opportunity to grow, learn, and be part of a company redefining African hospitality.